Applications > Industrial
Industrial processes require constant monitoring and coordinated response across multiple sites and mobile employees.
PolicyPath translates your policies into practical guidance for your people, so they know what to do, in what order, and why.
Facility Maintenance
Coordinate maintenance and repairs to maintain productivity
Facilities require regular cleaning and maintenance as well as coordinated responses to unexpected problems.
PolicyPath ensures people are informed and ready to act, enabling more efficient maintenance operations.
Plan
Assign work to the appropriate people
Incorporate varied work types and roles
Consider people’s training and clearances
Coordinate
Update the plan and reallocate the work with ease
Prioritize and schedule work for urgency and efficient execution (proximity, task similarity)
Add new tasks as discovered
Track work completion
Document
Capture completion status and drive future schedules
Mark tasks complete with photos as evidence
Benchmark time-to-completion
Ensure all locations are maintained with location tracking and geofencing
Aftermarket Support
Ensure consistent quality of service across a network
Mission-critical equipment increasingly comes with embedded sensors and diagnostics to identify faults and predict failures before they occur. To respond to issues quickly, OEMs may deploy local, contract resources.
PolicyPath can help ensure your customers are happy with the support they receive from anywhere in the network.
Monitor
Monitor real-time data and trigger responses
PolicyPath’s architecture can integrate virtually any data stream
Flexible logic allows you to specify when and how to respond based on equipment and customer parameters (and be more proactive with your most important customers)
Respond
Coordinate response for employees and contractors
Assign work based on what’s needed, people’s capabilities, and locations
Guide responses with diagnostic questions and follow-up actions
Mark tasks complete with photos as evidence
Use employee location-tracking to provide updates to clients
Follow-up
Record outcomes and next steps in your CRM system
Capture customer notes to streamline future interactions
Transmit product maintenance information to the Quality Assurance team
Power Plant Shutdown
Minimize risk and coordinate urgent response
Faults in large, complex systems such as power plants can have catastrophic consequences.
PolicyPath is able to monitor a wide array of sensor data and coordinate response to emerging situations based on established protocols.
Monitor
Monitor real-time sensor data, and trigger response
PolicyPath’s architecture can integrate any data stream
Flexible logic allows you to specify when to respond based on plant characteristics and established patterns
Respond
Send complex responses that coordinate multiple people
Decide a course of action based on situational data
Poll people for availability
Use location tracking to monitor people’s movements
Assign work based on established procedures and available people
Monitor completion and manage handoffs between tasks
Communicate
Ensure relevant information gets to people who need it
Assure visibility and compliance with push notifications
Coordinate teams with up-to-date status for each person
Adjust responses based on situational and environmental factors